Tracked delivery
Follow your order every step of the way.
Easy returns
A simple and straightforward return process.
Secure checkout
Your payment information is protected.
Frequently Asked Questions
What if I need to return my order?
We offer a 30-day return policy. Contact our customer support team for assistance — see our Refund Policy for full details.
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 6–11 business days, with free shipping on every order. See our Shipping Policy for full details.
How can I contact customer support?
Our customer support team is available to assist you with any questions regarding orders, products, shipping, or returns.
Email: support@tictaro.com
Monday–Friday: 09:00–17:00 (GMT) · Weekends: 11:00–16:00 (GMT)
Email: support@tictaro.com
Monday–Friday: 09:00–17:00 (GMT) · Weekends: 11:00–16:00 (GMT)
Is my payment information secure?
Yes. Our website uses SSL encryption and secure payment processing systems to help protect your personal and payment information.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email containing tracking information.
Why choose Tictaro?
Tictaro is committed to offering modern eyewear that combines style, comfort, and everyday versatility. Our goal is to provide quality products and a reliable shopping experience from purchase to delivery.

FREE UK DELIVERY
Wherever you are in the United Kingdom, shipping is free with no minimum purchase. Easy shopping, delivered to your door.

30-DAY RETURNS
Didn’t fit? No worries. You can return your item within 30 days of delivery if it’s not quite right.
